ServiceNow Learning Posts empowers employees by delivering in-moment learning experience when and where employees need it. Employees can view and take action on learning to-do’s through Employee Center or Now Mobile and discover learning and training content from multiple sources through integration with SumTotal.
- OOB Integration with Sumtotal
- Create Catalog which is way of organizing External and Internal Content
- Create Internal content by referencing existing KB Article and curating Youtube/vimeo video and URL
- Creation and Assignment of Learning Tasks via manually and Life cycle events
- View Learning Task in "To-do's" and Ticket Page and is compatible on NowMobile
- Build Search Experience ( Employee can search for learning content /training in EC via AI and Normal Search)
- System Requirements
Learning Posts requires customers to have HR Service Delivery Enterprise.
- Other Requirements
Learning Posts requires customers to have Human Resources Scoped App: Lifecycle Events for Enterprise plugin.
You can read more on this - ServiceNow + SumTotal Boosts Productivity with Learning in the Flow of Work
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You can find them in the ServiceNow Store.