Learning Posts

ServiceNow Learning Posts empowers employees by delivering in-moment learning experience when and where employees need it. Employees can view and take action on learning to-do’s through Employee Center or Now Mobile and discover learning and training content from multiple sources through integration with SumTotal.

Key Features

Features

- OOB Integration with Sumtotal

- Create Catalog which is way of organizing External and Internal Content

- Create Internal content by referencing existing KB Article and curating Youtube/vimeo video and URL

- Creation and Assignment of Learning Tasks via manually and Life cycle events

- View Learning Task in "To-do's" and Ticket Page and is compatible on NowMobile

- Build Search Experience ( Employee can search for learning content /training in EC via AI and Normal Search)

Requirements

- System Requirements

Learning Posts requires customers to have HR Service Delivery Enterprise.

- Other Requirements

Learning Posts requires customers to have Human Resources Scoped App: Lifecycle Events for Enterprise plugin.

You can read more on this -  ServiceNow + SumTotal Boosts Productivity with Learning in the Flow of Work